Employee Personal Information:
As part of our HR support services provided to a client, KulturalT GmbH and KulturalT Africa Sarlu may collect personal information of the client’s employees, necessary for the provision of our services. The type of personal information collected varies depending on the specific services provided but may include: name, date of birth, phone number, addresses (email and postal), marital status, employment start date and job title, social security number, salary, emergency contacts, medical information, disciplinary records, etc. When KulturalT GmbH and KulturalT Africa Sarlu collect this information as part of HR support services, they act as a data processor, in accordance with the client’s instructions.

Inquiries, Information Requests, and References:
When an individual contacts KulturalT GmbH and KulturalT Africa Sarlu for information about our services or for any other inquiry, we collect their contact details (including name, phone number, and email address) in order to communicate with them, determine service availability, and respond to requests, comments, or suggestions. The individual may also provide additional personal information when submitting comments or suggestions.

Customer Service:
When an individual contacts the customer service of KulturalT GmbH and KulturalT Africa Sarlu, we have access to the information provided, including contact details and any comments or questions submitted. For a client, we may also access the information necessary to deliver services and respond to inquiries. We collect the information needed to classify the communication, respond to any request or question, send requested information, and investigate any violation of this Privacy Policy or other applicable terms. As detailed in the section on access, correction, and deletion of personal information, employees must contact their employer (the relevant client) for questions regarding the use of their personal information. If an employee contacts our customer service directly, they will be redirected to the appropriate client.

Marketing and Social Media:
KulturalT GmbH and KulturalT Africa Sarlu may share information about their services. We may use the email address or other contact details provided by clients, candidates, or visitors to share updates about new services or features, or to provide news regarding existing services. These communications will be made in compliance with applicable laws, and recipients may withdraw their consent at any time, as outlined in the section on access, correction, and deletion of personal information.
It is important to note that KulturalT GmbH and KulturalT Africa Sarlu do not sell or share personal information with third parties for marketing purposes, and our marketing initiatives are not intended for, targeted at, or related to employees. We may also share information on social media platforms. Interactions with our content on these platforms may result in the collection and processing of personal information. Users are encouraged to review the privacy settings of social media platforms and become familiar with their data management practices.

Applications and Recruitment:
As part of our recruitment services, KulturalT GmbH and KulturalT Africa Sarlu collect personal information voluntarily provided by candidates when applying for a job posting on our public website. This submission is voluntary, and candidates choose the information to provide, which may include full name, email address, phone number, and CV/resume. The personal information submitted is shared only with authorized personnel of KulturalT GmbH and KulturalT Africa Sarlu and/or their client, as needed, to evaluate and verify candidates’ qualifications, skills, and experience; conduct reference and background checks; communicate with candidates; and improve the recruitment process.
In addition to information obtained directly from candidates, KulturalT GmbH and KulturalT Africa Sarlu may carry out their own checks and obtain additional information. They may also collect applications submitted through external recruitment/job platforms, whether the postings are published in their name or on behalf of clients. These personal data are collected in the same way as if the job posting were published directly on our website. External job postings may be subject to the privacy policies and terms of the relevant platforms, and we recommend reviewing them when using third-party services. In some cases, KulturalT GmbH and KulturalT Africa Sarlu may contact candidates directly through these external platforms. The personal data collected will be processed in the same manner as if the application were submitted through our website.

Testimonials and Promotional Materials:
When a client or any individual wishes to share or agrees to provide a testimonial, photo, or other material expressing their appreciation of our services, KulturalT GmbH and KulturalT Africa Sarlu may publish this content on their website or on social media platforms, including the individual’s name or pseudonym and any other information they consent to disclose. These individuals may at any time request the removal of such material or their personal information from our public site or other media platforms.